Nexova Clinical Research
Last Updated: January 01, 2025
This Privacy Policy explains how Nexova Clinical Research (“Nexova”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you visit or interact with https://nexovacr.com, our affiliated pages, landing pages, SMS programs, email campaigns, and any related media form, media channel, or application (collectively, the “Site”).
This policy is intended to help those who are concerned about how their Personally Identifiable Information (PII) is being used online. PII, as defined by U.S. privacy law and information security standards, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this Privacy Policy carefully to understand how we collect, use, protect, and handle your information in connection with our services, clinical research communications, and partner programs.
Information We Collect
We may collect personal information that you voluntarily provide when you:
This information may include:
We may also collect certain technical and usage data automatically, such as IP address, browser type, device type, pages viewed, and referring URLs via cookies and analytics tools, to improve Site performance and user experience.
When Do We Collect Information?
We collect information when you:
Marketing & Campaign Sources May Include:
How Do We Use Your Information?
We may use the information we collect from you in the following ways:
• To help match you with relevant clinical research studies, product trials, or medical offerings you request.
• To personalize your experience and deliver content and opportunities aligned with your interests and profile.
• To improve our Site, campaigns, and communication based on your feedback and engagement.
• To respond to your inquiries, customer service requests, and support needs efficiently.
• To administer promotions, surveys, beta programs, and educational resources.
• To send transactional and informational messages about forms you submitted, alerts you opted into, or programs you joined.
• To send marketing communications (email, SMS, phone) about Nexova and select partners, when permitted by law and your consent choices.
How Do We Protect Your Information?
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. Our Site is periodically scanned for security vulnerabilities and follows standard security practices designed to reduce the risk of unauthorized access.
Your personal information is stored on secured servers and is accessible only by authorized personnel who are required to keep the information confidential.
Security & Encryption
Where applicable, sensitive information transmitted between your browser and our Site is encrypted via Secure Socket Layer (SSL) technology. All payment or financial transactions (if any) are processed through third-party gateways and not stored on our servers.
Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
• Understand and save user preferences for future visits.
• Analyze traffic and usage patterns to improve Site performance.
• Support remarketing and advertising campaigns through trusted ad platforms.
You can choose to have your device warn you each time a cookie is being sent, or you can turn off cookies through your browser settings. Disabling cookies may affect some features of the Site.
Third-Party Disclosure
We do not sell or rent your personally identifiable information to unaffiliated third parties.
We may share your information with:
Third-party websites or offers promoted through our Site or campaigns have their own privacy policies. We are not responsible for the content or privacy practices of those external sites and recommend that you review their policies carefully.
Analytics, Advertising & Google Services
We may use tools such as Google Analytics, Google Ads, and related Google services to better understand user behavior and optimize our communications.
These services may use cookies or identifiers to track aggregated usage. You may review Google’s policies and opt-out mechanisms via their official resources.
SMS, Email & Communication Consent
If you opt in to receive SMS messages or alerts, you consent to receive recurring messages from Nexova Clinical Research at the number you provided, which may include:
• Study opportunities and eligibility reminders
• New medication, product, or supplement announcements
• Research education, updates, or follow-up communications
• Program, appointment, or support notifications
Message & data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to an SMS or using unsubscribe options in emails. Opting out will not affect transactional or legally required communications.
COPPA (Children’s Online Privacy Protection Act)
Nexova does not knowingly market to or collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13 without verified parental consent, we will take reasonable steps to delete such information.
Fair Information Practices
We follow principles aligned with Fair Information Practice standards. In the event of a data breach, where legally required, we will:
• Notify affected users via email within a reasonable timeframe.
• Notify users via in-site notification where appropriate.
We support mechanisms for individuals to seek recourse if they believe their rights have been violated, subject to applicable laws.
CAN-SPAM Act Compliance
We collect your email address in order to:
• Send information, respond to inquiries, and provide requested details.
• Send updates about research, products, or services you requested or may be interested in.
• Inform you of new opportunities, programs, or sponsor-partner offerings consistent with your preferences.
We Agree to the Following:
• Not use false or misleading subjects or email addresses.
• Identify marketing messages as such in a reasonable way where required.
• Include our valid physical business address in communications.
• Monitor third-party email service providers for compliance, when used.
• Honor opt-out/unsubscribe requests promptly.
• Provide a clear unsubscribe link at the bottom of each email.
If at any time you would like to unsubscribe from future emails, you may use the link provided in the email or contact us directly, and we will promptly remove you from non-essential communications.
Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
• Access, correct, or update your personal information.
• Request deletion of certain personal data, subject to legal and operational requirements.
• Withdraw consent for marketing or specific communications.
• Limit certain data processing activities.
To exercise these rights, please contact us using the details below.
Do Not Track Signals
At this time, we do not respond to Do Not Track (DNT) browser signals. We may revisit this practice as standards evolve.
International Users
Our Site is operated in the United States. If you access the Site from outside the U.S., you understand that your data may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after any changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:
Nexova Clinical Research
130 Discovery Drive
Scott Township, PA 18447
Phone: 1-610-753-4613
Email: research@nexovacr.com / support@nexovacr.com
Website: https://nexovacr.com